Join the Fastest Growing HIPAA Compliant Video Conferencing Platform
More Features Standard Than Any TeleHealth Platform Clear video conferencing and a suite of integrated features provide a superior experience for you and your patients. No set up costs and no hidden fees. Sign up and start seeing patients today. 14-Day Free Trial and then Only $24/monthRight from the Start
We know seeing your patient means truly being able to provide better care. We provide unlimited streaming video telehealth. Our easy-to-use one-click interface makes it simple for patients to join and receive they care they value from your office. Added features allow you to chat, share files, and record sessions confidently knowing your telehealth platform is fully HIPAA compliant.Skilled Operators
HIPAAVideo includes an easy-to-use scheduling functionality, that reminds patients of their upcoming telehealth appointments, let’s you see your whole day at a glance, and reduces no-shows to keep your practice moving.Accurate On-call Information
Your practice should have all the tools it needs to succeed. Even our Free Trial is unrestricted. Access our entire platform, create accounts for as many or as few of your staff and patients as you’d like. Try every feature together for 14 days, without ever entering a credit card until you’re ready. No hidden fees. No startup costs. No limits. Just Remote Visits, Real Simple.HIPAA Compliant Message Delivery and Confirmation
MyMedico Smartphone Apps (free with service) receive HIPAA compliant text messages instantly from our servers. Returning calls from the app replaces the provider's mobile number with your office number. The Medico's Smartphone Apps automatically sends notification to our servers when a message has been read. If the message goes unread for a set period of time, Medico follows a pre-set escalation protocol to ensure the message is delivered. Older technology alphanumeric pagers or text-capable mobile phones can also be used but do not offer these features and are not HIPAA compliant.Real-time Web Portal Access
All messages and their data are available for view on the Mymedicoamerica Manager, secure web portal. Messages can be sorted by any field and searches can be performed using built in or custom queries fields. Reports can be printed out in several formats or exported for patient record management. Messages can also be sent directly from the portal to any provider in your account.Dependability
Medico's supervisory staff is here to answer any questions that you or your callers may have. Well-trained, professional operators are always available to make on-call changes, location adjustments, and account modifications. Medico's technical and engineering staff is on-call around the clock to handle any type of technical emergency. Should disaster strike, Medico's telephone lines, computers, servers and power sources are redundant, limiting service interruptions. Medico America's software is proprietary, providing flexibility in designing custom applications.Our Services
| 1 | Secure Chat | Secure Messaging with end-to-end encryption. Message your patient in-session or from the Lobby. |
| 2 | Screen Sharing | Share your screen to discuss notes or lab test results to ease communication with your patients. 24/7 Live Operator Live Operator Customer Service For Your Use Our Click To Call Icon |
| 3 | Appointment Scheduling | 24/7 Live Operator Our Live Operator Appointment Scheduling |
| 4 | Share Files Securely | Upload test results, worksheets, or other notes. Transfer files to your patients for them to complete or download. |
| 5 | Screen Recording | With our built-in screen recording you can record any session for later review. |
| 6 | Software Tech Support | 24/7 Live Operator Friendly, Fast And Accurate Tech Support Professionals For Your Software |
| 7 | Waiting Room | Our virtual Lobby gives your patients a place to relax and wait for you. |
| 8 | All Devices & Browsers | Cross device and wide browser compatibility to ensure everyone will have the same experience. |
| 9 | Highest Resolution Video | HIPAA Video uses cutting edge technology to deliver the absolute sharpest possible quality even in low bandwidth environments. |
| 10 | Video Web Receptionist | We deliver state-of-the-art video communicatons that are the best in the industry. Your customers can see our customer service reps face-to-face on video right your website or their smart phone anywhere in the world with out leaving your office. |
WHY MEDICO AMERICA
- E-Z TO USE. BE UP AND RUNNING WITH IN SECONDS. HASSLE-FREE SET UP.
- CUSTOM-TAILORED TO SUIT YOUR INDIVIDUAL BUSINESS NEEDS
- ONLINE ACCOUNT ACCESS. EASY TO SEE WHATS GOING GET REPORTS
- GIVE YOUR PATIENTS THE BEST CUSTOMER SERVICE EXPERIENCE IN THE BUSINESS
- IMMEDIATE CALL PICK UP BY AN EXPERIENCED PROFESSIONAL SPECIALIZING IN YOUR FIELD
Why You Need Us
DEDICATED
We add polish, value and quality to your brand, working hard to strike the correct tone, terminology, process and technical understanding of your business. Our culture translates into your satisfaction.
Remarkable Client Service
We boost your reputation for hospitality and service. Our bright team is available 24/7, 365, managing incoming calls, scheduling appointments, assisting your customers, building sales leads and your brand. Even while your staff is off-duty.
Seamless
We'll patch calls to your office or cell phone, take your appointments and access your directory--and most callers won't know the difference.
Experienced
Remarkable client service is impossible without capable employees. We've built our core team from a pool of client-care experts, and we work hard for you.
People-Centric
We believe that strong relationships are the animating spark of strong businesses and satisfied clients. Callers hang up on voice mail, not on people. We'll capture after-hours calls you'd otherwise miss.
Why You Need Us
Our dedication, experience, versatility, superior technology and strong rate of return lifts Medico leagues above other virtual receptionist services.
Cost-Effective
Medico is your 24/7 front office. Lower your administrative costs, streamline your time management and increase your profitability. Do it cheaper than an on-site receptionist.
We'll prove it.
Extend your brand and enhance your reputation. Medico speaks your language. Give Us a Try
All of Our Operators Are Located In The USA
In The USA
